New way to report minor traffic crashes

From January 1 this year, motorists who are involved in a minor crash can now report it via the Policelink smart phone app or online instead of waiting for police to attend.

However police will still be required to attend traffic crashes that involve any of the following circumstances:

• Death or injury (injury requiring medical treatment by a qualified paramedic, nurse or doctor);
• Suspected involvement of drugs or alcohol;
• Driver has failed or is refusing to provide required details;
• A hazardous environment or threat to public safety exists, including congestion;
• Impairment/disability (a driver with an impairment or disability requires police assistance); or
• Other situations where discretion would determine it was in the public interest to attend and/or investigate.

What it does mean is that if a traffic crash occurs but no-one is injured, then generally instead of calling police people can instead report it by downloading the Policelink smart phone app, completing a form online via the Policelink website or by calling Policelink on 131 444.

The Policelink Smart phone app can be downloaded from the App store by searching “Policelink”. After the information has been collected motorists will be issued a report number that can be used for insurance purposes.



Above information is based on information provided by QPS at MyPolice QPS News.

A traffic crash FAQ with plenty of information provided by QPS relating to traffic crashes and what to do is available by clicking here.